Best for insurance-covered urgent mental health through a large telehealth network
Amwell is a broad telehealth network, not a therapy-first platform. Useful for insured patients who want mental health covered under existing telehealth benefits.
We've tested 34+ platforms. This review reflects hands-on experience, not marketing copy.
Amwell at a Glance
Amwell
Best for insurance-covered urgent mental health through a large telehealth network
Amwell is a general-purpose telehealth platform that covers urgent care, primary care, and mental health under one roof. Its mental health offering is solid but not specialized — you can see a therapist or psychiatrist, get a prescription, and have it billed to most major insurance plans. The platform's real strength is insurance integration: Amwell is in-network with a wide range of carriers, which makes it attractive for people who want mental health care handled the same way as any other medical appointment. The tradeoff is that this isn't a therapy-depth platform — it's optimized for episodic care, not ongoing weekly sessions.
Pricing & Plans
Amwell's pricing depends heavily on whether you're using insurance or paying out of pocket. With insurance, your normal telehealth copay typically applies. Self-pay rates run -279 per session depending on provider type — therapists are on the lower end, psychiatrists higher. For ongoing therapy without insurance, this adds up quickly.
Amwell works best when you think of it as telehealth for mental health — not as a dedicated therapy platform with ongoing care infrastructure.
Who Amwell Is Best For
Who Should Look Elsewhere
Session Formats
Amwell is video-only. Sessions are conducted through the Amwell app or browser. There is no async messaging, phone sessions, or between-session support — each encounter is a standalone appointment.
Compare Your Options
Not sure if Amwell is the right fit? These reviews cover related platforms and conditions worth reading alongside this one.
Our Verdict
Amwell is a broad telehealth network, not a therapy-first platform. Useful for insured patients who want mental health covered under existing telehealth benefits.
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DTS Research Team Editorial
Anxiety Disorders · CBT · Trauma-Informed Care
Every recommendation on this page was independently researched, cross-referenced against current clinical literature, and verified for accuracy by the DTS editorial team. Platforms are re-evaluated monthly.
We're not therapists — we're researchers who spent hundreds of hours comparing these platforms so you don't have to. Some links on this page are affiliate links, meaning we may earn a commission if you sign up. This never influences which platforms we recommend or how honestly we report their limitations.
Pricing reflects our most recent research as of March 2026 and may vary by location. Confirm directly with Amwell before signing up.