Does Anthem Cover Online Therapy? Here's What We Know.
Anthem covers telehealth mental health on most commercial plans — often with the same copay as an in-person visit.
Anthem operates under different brand names by state (including some Blue Cross Blue Shield plans). This guide applies to Anthem commercial plans.
Anthem and Online Therapy — What We Know
Coverage status: Yes — most commercial plans
Platforms commonly in-network: Talkspace, Headway, Grow Therapy, Amwell
Typical cost with insurance: $15–40 per session with in-network providers
Anthem is one of the largest commercial insurers in the United States and covers telehealth mental health services on most of its employer-sponsored and individual plans. In many states, Anthem operates as a Blue Cross Blue Shield affiliate — so if your card says Blue Cross, you may be on an Anthem plan.
Telehealth parity: Anthem generally applies mental health parity rules, meaning your telehealth therapy copay should match your in-person therapy copay. On many Anthem plans, that's in the $15–40 range per session once you've met your deductible.
Platform coverage: Amwell (now part of Anthem's telehealth infrastructure) is deeply integrated with Anthem plans. Talkspace, Headway, and Grow Therapy also accept Anthem in most states. When you create an account on any of these platforms, you can enter your Anthem member ID to verify coverage before your first session.
Anthem Sydney app: Anthem members can also use the Sydney Health app to find in-network mental health providers and check telehealth benefits directly from their phone.
What to Expect
Most plans that cover online therapy work the same way as in-person coverage. Once you're matched with an in-network provider, you pay your plan's mental health copay per session. If you haven't met your deductible yet, you may pay more until you hit that threshold — then your copay rate applies for the rest of the year.
Typical copay range: $15–40 per session with in-network providers. Keep in mind this is an estimate — your actual cost depends on your specific plan, your deductible status, and whether the provider is in-network.
Always verify your exact coverage before your first session. Most platforms let you enter your insurance information during signup and will confirm whether you're covered before you pay anything.
How to Check Your Anthem Coverage
- Call the member services number on the back of your Anthem card and ask: "Does my plan cover telehealth mental health services?"
- Ask specifically: "Is telehealth therapy covered at the same copay as in-person therapy?"
- Ask: "Which telehealth platforms are in-network for mental health? Is [platform name] covered?"
- Ask: "What is my current deductible status for mental health benefits?"
Alternatively, log into your Anthem member portal online and navigate to "Benefits" or "Coverage Details" — look for the "Mental Health" or "Behavioral Health" section. Most member portals show your specific copay and deductible information.
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Compare All Insurance OptionsWe're not therapists or insurance advisors — we're researchers who compiled publicly available information about insurance coverage for online therapy. Coverage information is general and may not reflect your specific plan. Always verify your exact benefits directly with Anthem before booking a session. Some links on this page may be affiliate links.
Insurance coverage depends on your specific plan, state, and provider. Copay estimates are based on averages and may vary significantly. We update regularly, but confirm current coverage directly with your insurer.